Customer Service Manager
URGENT!!! Please, apply only if you have the right skills.
Reports to: Executive VP
Location: Vineland, NJ
Job Type: Full-time – Onsite
About the company:
Our client is a family-owned company with roots in Italy, dedicated to bringing the finest European deli meats to the U.S. Since 2014, who's been offering authentic specialties from Italy, Spain, France, and Germany, carefully selected and freshly sliced in our state-of-the-art facility.
We’re looking for a Customer Service Manager who will be responsible for overseeing and enhancing the overall customer service experience by ensuring timely order processing, efficient communication, and proactive issue resolution. This role supports sales activities, coordinates with production and logistics, and leads the customer service team to achieve high standards of customer satisfaction and operational excellence.
Key ResponsibilitiesCustomer Interaction & Order Management
Customer Service Operations
Leadership & Team Development
Cross-functional & Management Support
Qualifications & Skills
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